Quick Links: Boutiques | Business Services | Casino Gaming | Clothing Suggestions | Credit Cards and Currency | Dining on Board | Special Dietary Requirements | Private Parties - The Champagne Room | Special Occasions at Sea | The Connoisseur's List | Entertainment and Enrichment | Onboard Library and Movie Center | Electrical Appliances | Embarkation/Disembarkation | Grand, Royal and Owner's Suite | Gratuities | Laundry/Valet Services | Mail/E-mail | Internet Access | Pets | Medical Services | Minors and Children | Photo Services | Religious Services | Ship-to-Shore Communications | Smoking | Beauty Salon/Barber Services | Fitness Center | Spa | Waitlist | Valuables

GENERAL INFORMATION

Bon voyage Parties / Visitors On Board
Please have your travel professional contact Silversea’s Special Services Department if you would like to make arrangements for a Bon Voyage Party and/or have visitors board the vessel at your embarkation port. Requests must be made in writing no later than 14 days prior to departure. For security reasons, visitors for embarkation day must be pre-registered with Silversea. For visitors during the cruise other than embarkation day, our guests can make arrangements on board. Silversea may limit the number of visitors permitted on board and this policy is subject to change without notification.

Boutiques
The Bvlgari Boutique, on all ships in the fleet, features fine Italian jewelry and accessories. Shops are closed while in port and on occasion due to local government regulations. The Boutique offers a selection of designer jewelry, fashions, perfumes and Silversea logo items. Toiletries and convenience items are also available for purchase. New in 2003: Silversea’s Online Boutique at www.silversea.com features logo items and other luxury goods which can be shipped to your home or sent as gift.

Business Services
Computers, e-mail and Internet access are available on all ships. Telefax reception is complimentary; ship-to-shore phone calls, fax transmission are available at standard tariffs.

Casino Gaming
Roulette, blackjack and slot machines are available in The Casino for guests 18 years pr older. Cash advances on your credit card may be arranged in The Casino. The Casino may be closed on occasion due to local government regulations.

Clothing Suggestions
Shipboard attire ranges from casual to formal. Casual resort wear is appropriate for daytime aboard ship or ashore and consists of standard sports outfits as worn at resorts. Shoes should be flat or low-heeled for deck activities. Evening attire falls into three categories: casual, informal and formal. On casual evenings, open neck shirts, slacks and sports outfit are appropriate. On informal evenings, ladies usually wear dresses or pantsuits; men wear jackets (tie optional). Appropriate formal evening wear for women is an evening gown or cocktail dress; men wear tuxedos, dinner jackets or dark suits. Sailings of 8 days or less typically feature 2 formal nights, while longer cruises usually have 3 or 4 formal nights. Details will be provided in your Shore Excursions book.

Credit Cards And Currency
Any and all onboard payments to Silversea shall be made in U.S. dollars. All charges for services provided and products purchased on board the ship must be in cash, check or charge (VISA, Master Card, Discover Card, American Express or Diner Club) before your final disembarkation from the ship. A 2% transaction fee will be charged for all cash advances.

Dining on Board
Silversea features a variety of dining options on board including a main dining room (The Restaurant), indoor/outdoor café (Terrace Cafe); a Poolside Grille (on Silver Shadow and Silver Whisper) plus 24-hour in-suite dining.

The Restaurant
Breakfast, lunch and dinner are served with an open-seating arrangement. You may dine when and with whom you wish. On select nights, an orchestra provides music for dancing. The menu features Regional, American and Continental cuisine, complemented by La Collection du Monde, signature dishes created exclusively for Silversea in partnership with Relais & Chateaux – Relais Gourmands. On designated culinary cruises, internationally recognized guest chefs, including Relais & Chateaux member chefs, will be aboard to share their culinary artistry. A CruisesLite menu is also available from The Restaurant.

Terrace Café
This indoor/outdoor restaurant offers casual surroundings for breakfast or lunch. On most evenings during your cruise, the Terrace Café will offer alternative dining, primarily featuring Italian specialties as well as French and Asian cuisine on select evenings. These special evenings will be listed in the Siversea Chronicles, the ship’s daily newsletter. Advance reservations may be made onboard ship.

Poolside Grille
This casual grille on Silver Shadow and Silver Whisper offers poolside dining for lunch favorites are prepared and served to your liking.

24-Hour In-Suite Dining
You may order from our in-suite service menu 24 hours a day. Item from The Restaurant menu can also be served in your suite during regular dining hours at your request, and course-by-course, if you desire.

Special Dietary Requirements
If you have special dietary requirements, please have your travel professional advise us of your needs on the Guest Information Form at least 75 days prior to sailing. Notification should be sent to Silversea’s Special Services Department.

Private Parties – The Champagne Room
Here is a truly magnificent way to celebrate any special occasion. The exceptional ambiance of The Champagne Room, the wine room aboard Silver Shadow and Silver Whisper, may be reserved for private dinner parties for up to 12 guests. Private arrangements include welcome aperitif and hors d’ oeuvres plus a special menu with paired wines, created exclusively for The Champagne Room private dinners. Advance booking is required as space is limited. Please consult your travel professional for all details and pricing.

Special Occasions at Sea
If you are celebrating a birthday, anniversary, honeymoon or other special occasion during your cruise, we will be happy to celebrate the event with you. Please have your travel professional advise us of such occasions at least four weeks prior to departure. Notification should be sent to Silversea’s Special Services Department.

The Connoisseur’s List
Silversea offers The Connoisseur’s List featuring special vintage wines and some of the world’s finest caviar, cigars and cognacs available for purchase.

Entertainment and Enrichment
Aboard each ship, guests will find The Show Lounge – home to masterful productions and cirque-style performances created exclusively for Silversea; special engagements and headline entertainers; classical recitals and solo performances from worldwide artists plus feature films. Every evening throughout the ship, the Panorama Lounge and The Bar offer dancing to a variety of live musical styles – solo pianist, classical quartet, ballroom and dinner dancing. Moonlight Movies on deck are also offered on select evenings.

Every Silversea cruise features regionally specific lectures by noted historians, ambassadors, state leaders, authors and geographers – all experts and each sharing special insights into areas of the world they know also join special culinary and wine series cruises.

Onboard Library and Movie Center
Each ship features an onboard library with an extensive selection of books and movies which can be played on your in-suite VCR.

Electrical Appliances
You will find 110- and 220-volt electric currents are provided on each ship. In each suite a hair dryer is provided at the dressing table. The onboard in-suit video system is in the PAL format. NTSC (USA) video cassettes can be accommodated aboard Silver Shadow and Silver Whisper.

Embarkation / Disembarkation
Embarkation times are included in your final cruise documents. Please arrive at the ship during these times but no later than one hour prior to sailing. Early embarkation is not possible. For disembarkation, guests should plan on vacating their suites shortly after the scheduled arrival time.

Grand, Royal and Owner’s Suites
Grand, Royal and Owner’s Suites may be reserved in one- or two-bedroom configurations. Published prices for the Grand and Royal Suites are for the one-bedroom configuration. One- and two-bedroom Owner’s Suite prices and two-bedroom Grand and Royal Suite prices are available upon request.

Gratuities
All gratuities aboard ship are included in your fare; none are expected.

Laundry / Valet Services
Complete valet services, including laundry, pressing and dry cleaning, are available with charge and may be arrange through your suite stewardess. Self-service laundry facilities are also available.

Mail / E-Mail
Prior to your departure date, we will provide you with a list of port addresses where mail can be delivered to you throughout the cruise. Postage and mailing services are available on board ship. You will also be assigned a personal e-mail address prior to sailing so you can share it with friends and family. The cost to send or receive e-mail messages: $1.50 for first 1,000 characters (approximately one page), $0.50 for each additional 1,000 characters and an additional $.50 for each additional recipient. E-mail may be accessed in our Computer Center. All rates are subject to change without notice.

Internet Access
Internet access is available via our Computer Center. You may log on for a charge of $0.75 per minute for active upload/download time. All rates are subject to change without notice.

Pets
We cannot accommodate pets on any Silversea cruise.

Medical Services
Each of our vessels is equipped with a Medical Center and is customarily staffed by a doctor and nurse on 24-hour call when at sea. When docked, supplementary emergency care may also be obtained through local medical facilities. Guests may be charged for medical services and for medications used for their medical treatment. The Medical Center is not intended or designed to provide ongoing treatment of pre-existing conditions or for extended critical care, and Silversea Cruises Ltd. is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel. Guests requiring oxygen for medical reasons are welcome to bring an oxygen concentrator onboard. Guests wishing to bring their own portable oxygen tanks must obtain prior written authorization from Silversea, as restrictions may apply.

Minors and Children
Minors under the age of 18 must be accompanied by a parent or other responsible adult over the age of 21. Silversea cannot accommodate infants under one year of age and reserves the right to limit the number of children under three years of age.

Photo Services
For your convenience, film and cameras are available for purchase in the ship Boutique.

Religious Services
Non-denominational services are held aboard ship on Sundays. During select holidays, Catholic, Protestant and/or Jewish clergy will be on board, as possible.

Ship-to-Shore Communications
Your ship is equipped with a telephone system that allows you to make direct-dial phone calls from your suite while at sea. Calls will be billed to your credit card (including toll-free calls). Please consult the ship’s Reception Desk for the current rate, which, at time of printing, is $9.50 per minute. You’ll find the ship’s e-mail service a very reasonably priced alternative to phoning. Should someone wish to reach you while you are at sea, they should refer to the “Leave Behind” information provided in your final cruise documents.

Smoking
For the comfort of all our guests, The Restaurant, indoor at the Terrace Café, Card/Conference Room, Library, Spa/Fitness Center, Computer Center, Gift Shops/Boutiques and Observation Lounge are smoke-free. Cigarette smoking is permitted in designated areas of The Bar, outside at the Terrace Café, Panorama Lounge, Show Lounge, Pool area, Casino Bar and The Humidor. Cigar and pipe smoking is permitted in designated areas outside at the Terrace Café, Panorama Lounge aboard Silver Cloud and Silver Wind after 7:00pm and The Humidor aboard Silver Shadow and silver Whisper.

Beauty Salon / Barber Services
Beauty salon and hair styling services are available including manicures and pedicures. Appointments for these chargeable services may be made on board the ship.

Fitness Center
Each ship features a swimming pool, two whirlpools, a fitness center with state-of-the-art equipment, men’s and women’s saunas and steam rooms. Aerobics, yoga, Pilates and circuit training are available through the onboard fitness trainer.

Spa
Relax, rejuvenate and renew all your senses with a visit to the Mandara Spa. Indulge in a wide range of invigorating treatments of centuries-old Baliness therapies including: a Javanese Honey Steam Wrap, Hot Lava Rock Massage and Vital Aromatic Facial. Reservations for these chargeable services are recommended and must be made on board.

Waitlist
Should the cruise of your choice be unavailable, you may ensure a position on a waitlist for that cruise by making a deposit of $250 per guest, which will be applied toward your cruise deposit requirement and/or final payment should a suite become available. If you choose not to reserve a suite that becomes available, or should no suite become available, your deposit will be refunded.

Valuables
Your suite is equipped with a personal safe. Silversea is not responsible for any articles such as money, jewelry, cameras, binoculars, documents or any other items which you retain in your personal control or in your suite.

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